Reimbursement

Full registration fee reimbursement will be available for conference participants who already registered for the in-person conference. We ask for your patience with the reimbursement process as registrants will be contacted directly and this may take some time.

For those who had already booked a room at the Hyatt, your hotel room will be canceled automatically and you should receive a cancellation confirmation. If you made a reservation but did not receive a cancellation via email, please call the Hyatt Regency Chicago directly to ensure that your reservation has been canceled. Rooms in the conference hotel can be cancelled without penalty up to 48 hours before the reservation date.

Cancelation of travel or other logistics is the responsibility of the traveler. The Neutrino 2020 conference organizers have provided a letter (link to the letter) for your records and for use in sending to airlines to request refunds or credits. Most airlines have offered withdrawal fee waivers or credits due to the travel concerns and quarantines in effect.

Update: As of June 16, 2020, the process of reimbursements for the in-person conference has started and we are working through our list.