Frequently Asked Questions
Can I view the conference agenda such that talk times appear in my own timezone?
Yes, in the timetable in Indico, you can change the time zone at the top right of the webpage.
How will I access the talks and posters?
You will access the conference talks via a ZOOM webinar link that you will be sent via email. The invite will be sent to the email address that you entered when you registered. You will access the posters via a poster webpage that will be made available before the conference. We will also have a virtual reality (VR) forum for the poster sessions. Access information to the VR will be emailed to you.
Can I adjust how the presentation and the speaker appear in my ZOOM window?
Yes, at the top of your ZOOM window, click on “View Options”. As an example, you can select “Side-by-Side Mode” if you would prefer to see the speaker’s video on the side of the presentation as opposed to at the top. You can also click on the dashed box at the top right of your ZOOM screen to be able to move around and resize the speaker’s video window. Click ESC to get out of this full screen view.
How do I ask a question of a speaker?
Please use the Q&A box at the bottom of your ZOOM screen to ask questions of the speaker. Please treat this like you would asking a question during an in-person conference. If selected by the session chair, your question along with your name will be read out loud by the chair. If the session chair did not get a chance to ask your question, please use the the dedicated #talk_session in N2020 Slack channel, with session as marked on the Indico, to interact with the speaker of a given session after their talk.
Can I chat with other participants in ZOOM?
No, the chat feature is not available for the Neutrino 2020 conference webinar, however, we encourage you to please use the Neutrino 2020 Slack channel to converse with other conference participants.
I lost (or I have unstable) internet and I am having trouble connecting to the conference. Do I have any other connection options?
Yes, but please be advised about additional possible cost. You can join the conference via phone, but please note that you may be charged by your phone carrier depending on your phone plan and those charges may grow quickly. As a default, you are encouraged to join the conference via an internet connection from your computer. The ZOOM connection is typically more stable via computer than by phone.
I missed a talk (or it was presented at an inconvenient time for me) during the live Zoom session of the conference, do I have any other opportunities to hear it?
Yes, talks delivered during the live Zoom sessions are recorded and posted to Indico so that you can listen to them at your convenience later.
I registered but I didn’t get an email telling me how to connect to the conference.
Invitations were sent to the email address that you registered with. Please check for emails sent to that address. If you are still unable to find your invitation on how to connect to the conference, please re-register by going to the conference webpage and be sure to enter in the email address that you would prefer to receive conference communications from. We will process new registrations as soon as we can, but cannot guarantee same-day access to the conference.
I would like to attend the conference but I didn’t register. Can I still get access to hear the talks and/or attend the Virtual Reality sessions?
Yes, please register by going to the conference webpage. An invite with connection details will be sent to the email address that you specify when you register. Please note that we will process new registrations as soon as we can, but cannot guarantee same-day access to the conference. Also, all talks will be recorded and posted to Indico so you can listen to them at your convenience.
I am concerned about another participant’s behavior at the conference.
The Neutrino 2020 conference insists that all attendees abide by the conference Code of Conduct. Sanctions for violations of this code may range from verbal warning, to ejection from the online conference, to notifying appropriate authorities, at the discretion of the organizers. If you have witnessed or experienced a violation of the Code of Conduct, you are encouraged to submit an online report. Reports can be sent anonymously. Such reports will be viewable only by the Neutrino 2020 conference Co-Chairs: Steve Brice, Marvin Marshak, and Sam Zeller. You are also welcome to send a direct email to any or all of the three Co-Chairs.
Did not find an answer to your question?
Please post your question to the Neutrino 2020 Slack channel or send an email to nu2020@fnal.gov. Please note that our responses will likely be faster on Slack.
